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Front Office Coordinator

Job Description - Front Office Coordinator

Description

  • Greet, assist, offer refreshments and/or direct visitors to appropriate staff member and/or meeting room and contact appropriate staff member regarding visitor arrival as needed.

  • Operate telephone front desk phone in answering, screening, forwarding calls, providing information, taking messages and/or scheduling appointments.

  • Maintain a safe and clean working environment in conjunction with Janitorial staff.

  • Maintain reception area in neat and orderly condition.

  • Assist office and executive support team as requested with various tasks and projects.

  • Access property management portals to report office related issues.

  • Coordinate new/existing building badges via the building portal  

  • Assist in the coordination of building activities.

  • Maintain sanitizer and wipes in all common areas and have disposable mask available at front desk if needed.

  • Assistance of vendors including floral and plant maintenance, security resources, food/beverage services, recycling/shredding services and other facility related services.

  • Oversee conference room bookings for large events, monitor usage and maintain on-line bookings as requested.

  • Coordinate catering for large meetings and events when assistance is requested.

  • Perform administrative support tasks, such as maintaining office nameplates, internal directory, ordering business cards, typing memos, correspondence, reports, and provide proofreading.


Café/Wellness Room



  • Monitor the use of pantry supplies, equipment, order supplies and maintain adequate inventory. 

  • Maintain spaces in a neat and clean condition in conjunction with Day Matrons and Evening Janitorial. 

  • Assistance in the coordination of social events in café and holiday decorations.

  • Manage Wellness Room utilization and supplies.


Mailroom/Copy Room



  • Receive and deliver mail, log packages and process deliveries. 

  • Notify remote workers of mail and coordinate delivery via mail or scanning through email - based on staff members’ request.

  • Monitor printers and copiers for paper and toner

  • Order common office supplies for copy rooms (not department specific supplies).



Responsibilities

Qualifications – Education & Experience

  • High School Diploma or GED required
  • Min. 3 years of related front desk, admin., mailroom experience required

Qualifications - Other Skills, Abilities, Knowledge

  • Intermediate (i.e. Word, Excel, Outlook)
  • Communication
  • Dependability
  • Organization
  • Multitasking
  • Prioritizing

Exceptional Customer Service Attitude



Qualifications

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