Front Office Coordinator

Sample of Responsibilities:

• Provides excellent customer service to both our internal and external customers


• Oversees and directs functions of check-in and out, appointment scheduling, and general clinical operations.


• Responsible for checking daily scheduling reports and encountering tracking reports.


• Delegates responsibilities for clerical work activities and functions.


• Assists staff in understanding/implementing organizational policies and procedures.


• Helps develop guidelines for prioritizing work activities, evaluating effectiveness, and modifying workload as necessary.


• Identifies, analyzes, and resolves work problems.


• Ensures that requests for information are handled promptly and effectively.


• Works with other staff to ensure efforts are coordinated and high-quality patient care is provided.


• Responsible for the physical appearance and functionality of the site.

Performance Requirements:

• Knowledge of medical charging, billing, and registration policies and procedures.


• Knowledge of departments and operational relationships.


• Skill in defining problems, collecting data, interpreting billing information.


• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients


• Ability to communicate at all levels of the organization in a positive and effective manner.

Experience Necessary:

• A minimum of three (3) years of experience working in a medical practice and at least one (1) year of experience in supervision.

• 30 years of growing with and supporting our communities


• Award-winning physicians


• Ability to advance within our organization


• Health, dental, vision, and life insurances


• 401(k) with company match


• Paid Time Off (PTO)


• Paid Holidays


• Uniform Allowance


• Employee Assistance Program (EAP)


• Employee appreciation week and events