Front Office Medical Receptionist

DUTIES AND RESPONSIBILITIES

• Greet patients and visitors in a professional, friendly, and courteous manner


• Check patients in and out for appointments


• Verify and update patient demographics and insurance information


• Assist with completing required forms and paperwork


• Schedule, reschedule and confirm patient appointments


• Contact patients regarding appointment reminders, cancellations, or scheduling changes


• Scan, fax, copy and file documents as needed


• Maintain accurate and confidential patient information in accordance with HIPAA


• Verify insurance eligibility


• Collect copayments and outstanding balances


• Process patient payments


• Maintain patient confidentiality and privacy at all times

Qualifications

• High school diploma


• Previous medical receptionist or healthcare office experience


• Strong verbal and written communication skills


• Proficiency with computers and office equipment


• Ability to multitask in a fast-paced OB GYN medical office

Skills and Abilities

• Excellent customer service


• Strong organizational and time-management abilities


• Attention to details and accuracy


• Ability to maintain confidentiality


• Professional appearance and demeanor


• Ability to work independently and as part of a team