Front Office Medical Receptionist - Central Valley Staffing

Greet and check in patients in a professional and friendly manner
Answer and manage multi-line phone systems, directing calls appropriately
Schedule, confirm, and reschedule patient appointments
Verify patient insurance coverage and eligibility prior to appointments
Obtain and process prior authorizations as needed
Collect co-pays, deductibles, and outstanding balances
Accurately enter and update patient information in the system
Maintain patient confidentiality in accordance with HIPAA guidelines
Coordinate with clinical staff to ensure smooth patient flow
Handle general administrative duties including filing, scanning, and faxing

2–5 years of front office medical receptionist experience
Experience working in Family Practice, Internal Medicine, or Urgent Care preferred
Proficiency in EPIC and NextGen electronic medical record (EMR) systems
Strong knowledge of insurance verification and eligibility processes
Experience collecting co-pays and handling patient payments
Excellent communication and customer service skills
Ability to multitask and work efficiently in a fast-paced environment

Bilingual
Experience with prior authorizations and referrals

Healthcare Plan
Life Insurance
Retirement Plans
Paid Time Off