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Fulfillment Associate

Job Description - Fulfillment Associate

Fulfillment Associate


Springville, UT (On-site)


Full-Time



About Ballerina Farm


Ballerina Farm is a family-run business rooted in the simple beauty of life close to the earth. Located in the mountains of Utah, we take pride in raising animals and producing food with integrity, care, and respect for the land. What began as a passion for sharing wholesome, handcrafted food has grown into a thriving brand with a strong online presence and store locations where customers can experience our products firsthand. At Ballerina Farm, we believe in honest work, quality ingredients, and connecting people to where their food comes from and our goal is to bring the richness of farm life and thoughtfully produced food to tables across the country.



Position Overview


The Fulfillment Associate plays a critical role in ensuring the efficient and accurate processing of customer orders within a warehouse environment. This position requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced team setting.


What You'll Do


Order Fulfillment (Approximately 80% of the time)



  • Offloading and Receiving: Unload stock deliveries from trucks and arrange merchandise in designated storage areas.

  • Order Processing: Read and decipher work orders, locate and extract merchandise from shelves, and confirm that items match the order details.

  • Packaging and Shipping: Inspect merchandise for damage, pack orders accurately, and transport them to delivery trucks.

  • Database Management: Finalize work orders and update the database to reflect completed tasks.


Warehouse Operations (Approximately 15% of the time)



  • Operate warehouse equipment such as forklifts, pallet jacks, and cherry pickers to move merchandise.

  • Maintain a clean and organized warehouse environment, adhering to safety and health standards.


Team Collaboration (Approximately 5% of the time)



  • Work collaboratively with other warehouse team members to ensure smooth operations and meet customer service goals.



Qualifications



  • Must possess the ability to communicate effectively in English, both verbally and in writing.

  • Proficient with basic computer tasks required, including data entry, email communication, and use of standard software or warehouse systems to complete daily responsibilities accurately and efficiently.

  • Previous experience in a warehouse fulfillment role a plus.

  • Ability to operate warehouse machinery.

  • Must be able to stand for long periods and work in a potentially loud environment.

  • Ability to lift and move boxes up to 50lbs.

  • Strong attention to detail.

  • May require working flexible hours, including occasional evenings or weekends, depending on busy seasons or operational needs.

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