Full Time Teller

Are you a friendly, customer-focused individual with a positive attitude and a passion for helping people?

If so, we need you to join our team as a Customer Service Representative (CSR).  As the first point of contact for our customers, the CSR plays a vital role in building strong, lasting relationships by listening to customer needs and providing tailored solutions.

 If you are looking for a dynamic, rewarding role where you can make a real impact, we'd love to hear from you!

Primary Duties Include but are not limited to:

• Assist customers with routine transactions such as deposits, withdrawals, and transfers.
• Answer more complex customer inquiries regarding interest rates, service charges, account histories, and researches and/or refers customers to the appropriate person if needed.
• Assist customers with internet banking and bill pay questions.
• Answer incoming calls, handle night drop and mail transactions, and maintain appropriate logs.

Qualifications:

• High School Diploma or equivalent.
• 1-2 years' customer service and cash handling experience is required.
• Must have experience working in an office environment, preferably in banking or other financial services.
• Must have excellent communication and interpersonal skills.
• Must be proficient in computer applications such as Windows, macOS, and/or Microsoft Office.
• High level of integrity and commitment to customer confidentiality is not only required but also non-negotiable.  

Benefits:

• Medical, Dental, Vision, and other insurance available after 60 days of employment.
• 401(k) match
• Vacation and Sick/Personal time off 

Job: Customer Service Representative (CSR)
Status: Full-Time, Hourly
Schedule: 38-40 hours per week M-F and Saturday shifts on a rotating basis
Rate of Pay: $16.00-$18.00 per hour, salary will be based on experience. 
Must be able to travel to Gibson City and Chestnut for initial training and as staffing needs require.

Note: This job description does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Equal Opportunity Employer: Minority/Female/Disability/Veteran