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Full-Time Shift Leader

Job Description - Full-Time Shift Leader

Full-Time Shift Leader, Chick-fil-A Roosevelt Field Mall

Lead the shift. Build the team. Grow your career. Sundays off.

We're looking for a Shift Leader who loves people, stays calm when it's busy, and takes pride in running a great shift. You'll be the person your team looks to for direction, energy, and support, and the person our guests count on for a fast, friendly, consistent experience.

At Chick-fil-A Roosevelt Field Mall, leadership is something we invest in. You'll get real responsibility, hands-on coaching, and a clear path to grow.

What You'll Do

  • Run shifts from open to close: set positions, manage breaks, and keep service moving during peak rushes
  • Coach and encourage team members in the moment so they can perform at their best
  • Uphold food safety, cleanliness, and quality standards on every shift
  • Handle guest concerns with care and turn problems into positive experiences
  • Complete shift checklists, cash handling, and opening and closing procedures
  • Help train new team members and support their development
  • Communicate clearly with managers and directors about shift performance, staffing, and issues

What We're Looking For

  • At least 1 year of experience in restaurant, retail, or hospitality (leadership experience preferred)
  • A positive, steady presence under pressure
  • Strong communication skills and the confidence to give direction respectfully
  • Reliability and ownership: you do what you say you'll do
  • Full-time availability, including mornings and evenings, with full open-to-close availability on Saturdays required
  • Must be 18 or older

What You'll Get

  • Pay: $17.50–$22 per hour, based on experience
  • Sundays off, every week
  • Paid training and ongoing leadership development
  • Paid time off
  • Free or discounted meals on shift
  • A clear path toward management roles
  • A team that genuinely cares about you and the community we serve

Location: Roosevelt Field Mall,

If you're ready to lead a team and grow your career, apply today. We'd love to meet you.

Benefits

  • Paid training
  • Employee discount
  • Paid time off
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