General Manager

 Thank you for your interest in Walk-On’s Sports Bistreaux and 3PRG Management. Since being established in 2003, Walk-On’s has opened over 60 locations across the country and operates with a mission of delivering a memorable game-day experience with a taste of Louisiana created by an All-American Team.  3PRG Management is a multi-branded Restaurant Group, which owns and operates some of the most sought-after brands including Freddy’s Frozen Custard and Steakburgers, Slim Chickens and Walk-On’s Sports Bistreaux.  These are exciting times as we continue to grow, rapidly building out our current markets while capitalizing on future opportunities.  Growth is a big part of what we do!  Culture is also very important to our success.  We operate with a TEAM mentality and our people and guests are our top priority! Come join our fun and energetic TEAM as we continue to grow!

The General Manager is responsible for overseeing all operations of a Walk-On’s Sports Bistreaux. The GM must have the ability to lead a high volume, food focused restaurant through detailed knowledge of Walk-On’s systems and standards, guest hospitality, team management, and leadership. He or she must be able to excel in a culture driven environment with the highest operating standards. The GM must promote a fun and welcoming work environment through positive reinforcement and teamwork.  The GM must be able to motivate, coach, teach, develop, and inspire all team members to provide each guest with a memorable experience. The GM must have the ability to build sales and maximize financial success through local store marketing, controlled inventory costs, and labor costs.

Benefits:

• Bonus, Profit Sharing Opportunities 

• Major Medical, Dental and Vision Insurance (Walk-On's pays 50%!)

• Direct Deposit

• Employee Dining Program

• 2 Weeks Paid Vacation after 6 Months

• Ongoing Training and Career Development

Skills/Qualifications:

• Must have 2 years of management experience in a full service, high volume restaurant.

• Solid track record of success in previous assignments demonstrating upward career tracking

• Strong communication and leadership skills

• Ability to work as a TEAM with management staff and employees

Job Duties:

· Ensure proper staffing levels by recruiting, interviewing and hiring talented team members following company guidelines.  

· Manages all team members, including scheduling, performance feedback, and discipline 

· Is responsible for ongoing training and professional development of all team members, with a focus on the management team 

· Effectively communicates with management team and corporate team to ensure effective and efficient operations without issue 

· Creates daily, weekly, monthly, and quarterly sales and labor plans based on business performance 

· Prepares daily, weekly, monthly, and quarterly sales and labor projections based on business performance 
 

· Meets restaurant financial objectives by preparing strategic and annual forecasts and budgets while also analyzing variances and monitoring financial controls. 
 

· Recognizes accomplishments and creates a performance based workplace where WINNING is standard

· Attracts customers by working with LSMs to develop and implementation of marketing, advertising, public and community relations programs 

· Works with LSMs to evaluate program results and identify and track changing demands. 

· Effectively builds trust with all team members by creating a fun work environment supported by positive reinforcement.  

· Coaches and develops talent within the management and hourly team 

· Responsible for adhering to Walk-On’s systems and standards to increase production and productivity

· Implements Walk-On’s hospitality standards to ensure each guest has a memorable “Game Day” experience  

· Celebrates the wins with the team creating an energetic and supportive work environment 

· Ensures guest satisfaction by monitoring food quality and service standards through guest interactions 

· Responsible for recruiting, training, coaching, developing, and counseling management team 

· Maintains safe, secure, and healthy facility by adhering to Walk-On’s safety and sanitation guidelines

· Responsible for creating a career path for all team members through coaching, setting goals, and honest feedback 

· Responsible for demonstrating the Walk-On’s identity in appearance, demeanor, values, and ethics 

· Responsible for driving profitability in his or her location by controlling labor and being aware of sales goals 

· Responsible for leading by example, ensuring the team before self mentality is maintained at all levels 

· Responsible for setting the standard in both work ethic and attitude

· Hold him or herself and team accountable for all wins and losses