General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Skytouch Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary:

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  Oversee all daily hotel operations to ensure brand standards and guest satisfaction are consistently met
  


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  Lead, mentor, and develop hotel staff across all departments including front desk, housekeeping, and maintenance
  


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  Manage budgets, forecasting, and financial performance to maximize revenue and control costs
  


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  Ensure compliance with Marriott brand standards, policies, and quality assurance requirements
  


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  Drive sales strategies and work with local accounts to increase occupancy and RevPAR
  


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  Handle guest relations, resolve escalated complaints, and maintain high satisfaction scores
  


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  Oversee hiring, scheduling, training, and performance management of hotel team members
  


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  Coordinate with ownership and corporate leadership on property goals and reporting
  


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  Drive revenue growth and profitability through strategic pricing, forecasting and inventory management; overseas daily and long-range revenue optimization using RMS/OTA Channel management tools.
  

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  2+ years of hotel General Manager or Assistant General Manager experience required
  


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  Prior experience with Marriott branded properties strongly preferred
  


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  Proven track record in hotel operations, revenue management, and team leadership
  


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  Strong financial acumen with experience managing budgets and P&L statements
  


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  Excellent communication, problem-solving, and guest relations skills
  


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  Proficiency in property management systems (PMS) and hospitality software
  


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  Ability to work a flexible schedule including weekends and holidays as needed
  


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  Bachelor's degree in Hospitality Management or related field preferred
  

This company is an equal opportunity employer.

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