Job Description - General Manager (a.k.a. The Big Burger Boss)
Welcome to HipBurger
HipBurger is where bold flavors, fast service, and good vibes collide. We're not just another burger joint-we're a movement. And every movement needs a strong leader.
We're looking for a General Manager who can bring the heat, build an unstoppable team, and turn great food and service into unforgettable experiences. If you're passionate about people, operations, and growth-we want you leading our crew.
The Role:
As General Manager, you're the heartbeat of the restaurant. You set the tone, lead the team, manage the business, and bring the HipBurger vision to life every day. You're not afraid to roll up your sleeves, dive into the action, and keep everything running smooth and spicy.
What You'll Be Owning:
Team Leadership: Recruit, train, coach, and inspire a high-performing crew that delivers with energy and excellence
Guest Experience: Ensure every guest leaves happy, full, and ready to post about us
Daily Operations: Oversee all aspects of the restaurant-front of house, back of house, drive-thru, cleanliness, safety, and vibe
Financial Performance: Hit goals for sales, labor, food costs, and controllables-while keeping quality sky-high
Scheduling & Staffing: Build smart schedules, balance labor, and keep the floor fully powered
Culture & Vibes: Create a positive, supportive, and fun work environment that people want to be part of
Brand Standards: Keep everything on-brand, on-point, and on fire
Growth & Development: Develop your team, grow future leaders, and create a strong bench
You Bring:
3+ years of restaurant management experience (QSR/fast casual preferred)
Leadership that inspires-your team loves working with you
Operational skills and business smarts-you're comfortable with data, systems, and decisions
A guest-first mindset with a high service standard
Great communication and conflict resolution skills
Ability to thrive under pressure and keep your cool during rushes
Availability to work a flexible schedule, including evenings, weekends, and holidays
What You Get:
Competitive salary + monthly performance bonuses
Paid time off & benefits options
Free meals during shifts (yes, the loaded fries too)
Career advancement opportunities-multi-unit potential
The chance to shape a team and culture from the ground up
A fun, fast-paced workplace where your leadership actually matters
This is more than just a job.
It's your chance to run the show, build your legacy, and grow with one of the freshest brands in the burger game.
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