General Manager Retail

ESSENTIAL DUTIES & RESPONSIBILITIES (All or some of these duties will be performed)

• Hire a team of sales consultants, administrative support staff to achieve results within the sales center.


• Train and develop people so they can perform their current job and be prepared for career growth.


• Coordinate services for customers with contractors, the factory and lenders.


• Oversee the record keeping and management of customer files, corporate files, lender agreements, and documentation related to operations of the sales center.


• Accountable for volume of sales, profitability of home sales, customer satisfaction, and referral generation.


• Maintain profitability of the sales center.


• Provide leadership in implementation and adherence to the company sales system.


• Responsible for conducting business in an ethical manner consistent with our Code of Conduct and legal practices.


• Maintain awareness of financing options and land availability in the market


• Have awareness of competitors in the local market and the distinct value Palm Harbor provides


• Continue to learn and improve skills in selling, leadership and building relationships with customers


• Development of effective marketing campaigns to drive online and in person lead generation.


• Travel required as needed 

MINIMUM QUALIFICIATIONS

• Sales experience required


• Management experience preferred


• High School diploma

PERSONAL CHARACTERISTICS:

• Hard working and willing to work long hours and weekends


• Self-starter with a strong work ethic


• Enthusiastic and positive in personal outlook


• Strong interpersonal skills in communication, problem resolution and motivating others


• High achiever and competitive


• Able to influence others and persuade them to take action


• Ability to manage multiple priorities and multi-task


• Ability to set clear priorities and direction for self and others


• Disciplined – able to follow structure and systematic approaches


• Self-confident, but able to receive feedback and learn from experience