General Manager-Lilly

Description

We are looking for qualified, friendly, motivated, and detail-oriented General Managers — true leaders — to join our highly skilled and fast-growing management team!

CC Holdings Restaurant Group offers:

• Weekly pay
• Bonus programs
• PTO
• Insurance contributions
• 401(k)
• Employee discounts
• Growth opportunities

We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

• Heartfelt
• Efficient
• Accountable
• Respectful
• Team-Oriented

We strive to build strong connections within the communities we serve while providing healthy food options, gourmet coffee, espresso drinks, and smoothies.

We believe that successful companies begin with strong leadership and exceptional employees.

Creating a culture of hospitality is our top priority. If you are looking for a rewarding opportunity and possess the qualities of a respected, accountable, and motivated leader, we encourage you to apply today.

Schedule & Location Details

This position is located at the Lilly Coffee Zon & Fuzion Cafes located in Eli Lilly Corporate Building & Tech Buildings (all locations located downtown Indianapolis) and operates:

•  Monday - Friday
•  6:30 am - 4:30 pm (Shifts Vary)

Requirements

• Proven ability to increase sales and drive business growth
• Strong team building and leadership skills
• Experience with employee scheduling and labor management
• Knowledge of product ordering, inventory management, and setting pars
• Experience with P&L reconciliation and cost control
• Excellent customer service and hospitality skills
• Promotes and embodies the company’s “Heart Culture.”
• Provides an exceptional overall customer experience
• Identifies operational challenges and coaches team members on solutions
• Consistently delivers high levels of service and hospitality
• Motivates team members to exceed customer expectations and sales goals
• Assists the team in achieving positive sales and profit trends
• Adheres to all company policies and procedures
• Proficient in all café operations, including food preparation, smoothies, specialty drinks, and prep work
• Demonstrates sound decision-making during uncertain or high-pressure situations
• Excellent communication and active listening skills
• Passionate and knowledgeable about food and hospitality
• Responds to opportunities and operational needs with urgency
• Technically proficient in Microsoft Office Suite
• Capable of managing a team of 20+ employees
• Experience overseeing daily operations
• Ability to manage labor costs, food costs, and waste control
• Ability to lead, coach, and develop a management team
• Ensures food quality standards and positive guest experiences

Position Qualifications

• Minimum of 5 years of experience in the food industry
• Minimum of 5 years of management experience