General Service Technician-Foodservice-Inside Service

Burkett Restaurant Equipment & Supplies is a leader in the distribution of new and used restaurant equipment. If you’re looking for a positive and energetic company where your ideas are valued, Burkett is the company for you!

We are seeking to hire a full-time General Service Technician to join our Service Team.

Are you a skilled problem-solver who takes pride in quality workmanship? We’re looking for a dependable Service Technician to join our team. In this hands-on role, you’ll diagnose, repair (refurbish and recondition) used commercial kitchen and refrigeration equipment in-house—to provide equipment inventory for resale. If you enjoy working independently and as part of a team, we’d love to hear from you!

To learn more about careers at Burkett please visit: https://www.burkett.com/careers

Job Title: General Service Technician

Primary Objective: To assist a growing Service Department in the reconditioning of commercial kitchen equipment to achieve service targets including quality and productivity targets.

Primary Functions: This position is responsible for producing high quality products for the Burkett Used / Reconditioned product line, assist our lead technicians in equipment repairs, to fill in for our equipment cleaner, to perform paint prep, and equipment/product movement on an as needed basis.

Reports To: Service Manager

Scheduled Hours: 40 hours per week / Mon-Fri / 8:00am-4:30pm

FLSA Status: Hourly

Key Areas of Responsibility

• Movement of equipment per department and technician needs utilizing fork lift and/or pallet jacks
• Work alongside Lead technicians in the department to assist them in equipment troubleshooting and repair
• Electrically, mechanically, and cosmetically diagnose and repair all commercial stainless/cooking/mechanical/refrigeration equipment according to production targets
• Research and request necessary parts according to manufacturer specs or as required by basic mechanical guidelines
• Test all equipment in a timely, efficient manner and communicate any equipment that presents risk to internal or customer facing quality targets
• Complete product diagnosis and disposition for damaged items in support of freight claims
• Check operations and visually inspect all used items in our Quality Control area daily
• Work with and as a backup to our equipment cleaner on a as needed basis
• Disassemble equipment to ensure thorough cleaning of all components
• Reassemble equipment to be delivered into service, i.e. legs, casters, doors, etc.
• Power wash used equipment when needed during the reconditioning process
• Clean and maintain the cleaning room at the end of each day
• Complete any ongoing training to maintain OSHA compliance
• Other duties as assigned related to continuous improvement of service department processes
• Field service will be required occasionally.  A majority of the work will be in house but going out into the field will be required based on company needs.

• Self-motivated and well organized
• Basic troubleshooting abilities are a plus
• Basic electrical and mechanical troubleshooting abilities
• Ability to communicate effectively and professionally
• Self-motivated with ability to work independently to achieve daily schedule
• Ability to learn, adapt, change, and remain flexible
• Detail-oriented with strong organizational skills
• Knowledge of basic material handling equipment and tools
• Ability to function as part of the team and assist other technicians when necessary
• Excellent computer experience working with Microsoft Office products including Excel and Word
• Ability to lift up to 75 pounds occasionally

Equipment Needed 

• Basic hand and power tools 
• Testing instruments (some items are company provided) 

Education and Experience

• High School Diploma or equivalent
• Valid Driver’s license is required
• 10-Hour OSHA Training and HAZCOM Training.  Training provided if not already acquired.

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Life (Company-paid & Voluntary), Paid Time Off & Holidays after a 30 day waiting period and a 401(k) retirement program after a 90 day waiting period for deferrals (monthly entry) and 1 year for match program (quarterly entry).

Burkett Restaurant Equipment & Supplies is a leading distributor of new and used restaurant equipment. In 2023, the company was recognized as a Top Workplace by the Toledo Blade and broke into the top 40 of the Top 100 Foodservice Equipment Distributors by Foodservice Equipment & Supplies magazine. Burkett has also been acknowledged by Inc. Magazine as one of the fastest growing private companies in the foodservice industry, along with receiving the 2019 Management Excellence Award from Foodservice Equipment Reports magazine. Join Burkett, a positive and energetic company that values your ideas, and be part of our continued success in the dynamic foodservice industry.

We are an Equal Employment Opportunity employer & a Drug Free Workplace.

To learn more about careers at Burkett please visit: https://www.burkett.com/careers

Only qualified candidates will be contacted. Responses containing salary requirements are preferred.