Gift Shop/Volunteer Coordinator

Shifts Available: Days

Employment Type: Part-time

Hours: 8-hour shift

Location: St. Mary's Medical Center- Blue Springs, MO

Seeking a Gift Shop & Volunteer Coordinator to support a patient-centered healthcare environment by overseeing gift shop operations and volunteer program coordination. This role plays an important part in enhancing the patient, visitor, and staff experience by delivering exceptional customer service and fostering a welcoming environment.

The ideal candidate will have experience in retail operations, customer service, volunteer coordination, inventory management, and scheduling, along with a passion for supporting hospital initiatives and community engagement. This position aligns with our mission to provide compassionate, quality care and service to our patients and community, while creating meaningful volunteer opportunities that support hospital operations.

Here are some of the benefits of working at Prime Healthcare:

• Health, dental, and vision insurance options
• Paid vacation, sick time, and holidays
• Bereavement leave, FMLA, and other leave options
• Employer 401 (k) options
• Tuition reimbursement options
• Life, disability, and other insurance options
• Many other amazing benefits

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/  

Essential Duties and Responsibilities (includes, but is not limited to):

• Oversee daily gift shop operations, including sales, merchandising, and cash handling.
• Manage inventory, ordering, and stock levels.
• Deliver exceptional customer service to patients, visitors, and staff.
• Recruit, onboard, train, and schedule volunteers.
• Maintain volunteer records, compliance, and documentation.
• Coordinate volunteer assignments across departments.
• Support hospital events, fund-raising efforts, and community outreach initiatives.
• Track and report on sales performance and volunteer program activity.

Before we go any further, we do have some deal-breakers. You must have:

• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
• Two years in retail or sales preferred.
• Merchandise display preferred.
• Experience working with volunteers preferred.
• Cash register, calculator, and computer experience necessary.
• Strong Customer Service required

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