Governor's Club Lounge Attendant

Guests in The Madison Concourse Hotel's beautiful Governor's Club Lounge enjoy complimentary breakfast, top-shelf cocktails, hors d’oeuvres and desserts in the private lounge with a breathtaking view of the State Capitol. As a Governor's Club Lounge Attendant, you play a part in making this a great Madison experience for our guests! We're looking for a true people-person with knowledge of Madison to give our guests recommendations for food, fun, and other things to do while in our wonderful city.

Details:

• Full time, evening position


• Hours: 3pm-11pm (including weekends and holidays)


• Starting wage: $17/hour; this role is eligible for gratuity


• Flexibility in scheduling is a must!

Some of the things you'll be in charge of:

• Set up and maintain the buffet with appetizers and desserts prepared fresh by our culinary team.


• Light cleaning to maintain the cleanliness of the Governor's Club Lounge.


• Refresh complimentary amenities for our guests throughout the evening.


• Assisting guests with any questions they have about the hotel or surrounding area.


• Acting as a concierge to make recommendations for things to do and see around Madison.


• Flexibility to jump into additional tasks as needed.

Qualifications:

• Customer Service background required.


• Previous hotel or related experience preferred.


• People-person with a passion for hospitality


• Familiar with Madison- where to eat, what to see, and how to have fun!

Qualified applicants must be able to complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.

Perks & Benefits

We hire the most highly qualified people available and provide a competitive benefits package which includes:

• Free employee parking


• Free employee meal


• Discounted hotel rooms


• 401-K matching retirement plan


• Paid time off


• $1,000 Employee Referral Bonus


• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.


• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada! 


• Pet Insurance for all employees


• A vibrant and inclusive work environment that values teamwork and celebrates your contributions! 

Full-time positions also offer:

• A comprehensive Quartz health insurance plan


• Dental insurance


• Vision insurance


• Company-paid basic life insurance and short-term disability


• Flexible Spending Account (FSA)


• Additional life insurance policy