Grace Home Manager, Minnetonka, MN

Rakhma Inc. is currently accepting applications for the position of Home Manager. Individuals with a proven ability to lead and a commitment to providing high-quality, compassionate care for those living with dementia are encouraged to apply.

About Rakhma Homes

For over 40 years, Rakhma Homes has been providing dignified, person-centered care for individuals living with memory loss in a warm, home-like environment. We strive to deliver exceptional customer service to our residents, families, and staff.

Here is a link to a video that provides a deeper understanding of Rakhma:  

https://drive.google.com/file/d/1FgOp_jBJHJQM3XNntJWmPt2Pj2mZlAJN/view

Job Summary

As a Home Manager at Rakhma Homes, you will play a crucial role in leading our team and ensuring the well-being of our residents. You will be responsible for:

• Team Leadership: Overseeing a team of dedicated care staff, including hiring, training, and performance management. Manage and support on-call schedule (Home Manager responsible to cover at least one shift per week and on-call as needed)
• Resident Care: Implementing and support development of personalized care plans, coordinating with medical professionals, and fostering a supportive environment for our residents.
• Operations Management: Managing daily operations, ensuring compliance with regulatory standards (including food safe certified), and managing the home's budget.
• Family/Volunteer Engagement: Building strong relationships with resident families and volunteers, providing regular updates, and addressing their concerns.
• Quality Assurance: Implementing quality improvement initiatives and conducting regular assessments to maintain high standards of care.

Essential Duties and Responsibilities

• Staff Management: 
  • Train, and supervise direct care staff (including supporting hiring process)
  • Conduct performance reviews and provide ongoing feedback
  • Ensure compliance with all employment laws and regulations
  • Manage staff schedules and timekeeping
• Resident Care: 
  • Implement and support development of individualized care plans
  • Coordinate with medical professionals and family members
  • Monitor resident health and well-being
  • Facilitate engaging activities and social interactions
• Operations Management: 
  • Manage the home's budget and resources
  • Ensure compliance with regulatory standards
  • Plan, order, and oversee implementation of a nutritious menu (including food safety certified)
  • Manage facility cleanliness and tour readiness
  • Communicate needed facility maintenance and oversee safety protocols
  • Coordinate with vendors and suppliers
• Family Engagement: 
  • Build strong relationships with resident families
  • Provide regular updates on resident progress and well-being
  • Address family concerns and questions
• Quality/Safety Assurance: 
  • Implement quality/safety improvement initiatives
  • Conduct regular assessments and audits
  • Analyze data to identify areas for improvement

Wages & Benefits

• $25-30/hour (depending upon education and experience) + performance bonuses, + OT over 40 hours, + on-call bonuses
• Enjoy a competitive salary and design your own benefits package with flexible contribution options.
• Accrue up to 3 weeks PTO (for the first 5 years)

Qualifications

• Bachelor's degree in Human Services, Management, or related field preferred
  • OR 5 years in a residential group home with leadership and management experience; OR an equivalent combination of education and experience to exceed five years. (Higher wage structure for LALD)· 
• Experience in a residential program serving seniors, people with disabilities or other related models; residential memory care experience preferred.
• Strong leadership and interpersonal skills
• Excellent communication and organizational skills
• Knowledge of state and federal regulations governing senior care preferred
• Experience with electronic health records (EHR)

Physical Demands

• Use of office equipment, to include computer, printer, copier, fax machine, with extended periods of sitting.
• Time “on the floor”, as needed, to fulfill needs of the staff and residents. Occasional lifting up to 50 lbs. 
• Walking, bending, stooping, twisting, full range of motion, manual dexterity, and eye-hand coordination.
• Driving between residences throughout Twin Cities area. 

Job Type: Full-time, Hourly (non-exempt) 

Rakhma is an Equal Employment Opportunity/Affirmative Action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or other characteristics protected by law.