Graduate Coordinator, Residential Experience

Position Title:

Job Description:

Essential Duties and Responsibilities

• Assist in the front desk operation and general administrative operations for the University Housing and Residence Life departments
• Manage the email account for the Housing Operations and Residence Life departments by responding in a timely and accurate manner
• Assist with the key operations of the department including but not limited to issuing and receiving keys for resident students and placing work orders for key requests
• Provide excellent customer service to any visitors of the office
• Assist in greeting office visitors, directing inquiries as appropriate, answering telephones and assuring requests for assistance are handled in a timely and professional manner
• Assist in answering questions and resolving common problems for students, staff, families and the public
• Perform word processing, filing, copying, scanning, mail processing, office errands, etc.
• Other duties as assigned
• Collaborate with students to address needs and implement individual and community solutions

Job Requirements: Education, Experience and Skills:

• A commitment to support and enhance the Catholic identity of the University
• A commitment to support and enhance an inclusive University community, and experience working with a wide range of student populations
• Bachelor's degree required
• Must be organized and efficient
• Ability to successfully multitask
• Flexibility to a work schedule that may include occasional evening and weekend responsibilities
• Approaches challenges with a flexible, innovative mindset, and works with the team to develop an optimistic, can-do spirit
• Excellent organizational, written, verbal, and planning skills
• Ability to establish trusting and respectful relationships with students
• Proficiency in Microsoft Office Suite and Workday
• Ability to maintain a professional but friendly demeanor at all times, including the ability to remain calm and patient in stressful situations
• Ability to multitask efficiently
• Periodic evening or weekend responsibilities
• Participate in an on-call rotation as necessary

Salary/Hours/Benefits

• $10,000 Salary, 12-month contract

• Part Time

• May be expected to work occasional weekends (as needed)

• Tuition Remission Benefits.