Grain Origination Associate

Job Purpose and Impact

The Grain Origination Associate, will represent the link between customer accounts and the company's customer facing strategy. In this role, you will translate regional and local cash commodity market knowledge into timely and competitive service offerings for customers.

Key Accountabilities

• Develop and maintain relationships with customer accounts using traditional telephone communication as well as video telephone software.


• Support competitively positioning commodity offers in local cash markets to efficiently source them through our grain and processing facilities while focusing on maximizing profitability for both customers and the company.


• Develop an understanding of the basic market access needs desired by customers in the segment and work to quickly adapt to changes in these needs with shifts in local cash markets.


• Collaborate with external sales, merchandising, customer service and operations teams to meet customer needs efficiently and in a manner which is tightly linked to local cash market strategies.


• Support the enablement of an efficient and effective customer experience through utilizing our systems and digital offerings.


• Identify and communicate customer insights back into the business unit that can be utilized to create and enhance standardized customer segment value propositions, as well as overall business strategy development.


• Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.


• Other duties as assigned

Qualifications

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience

PREFERRED QUALIFICATIONS

• Commercial and financial acumen


• Understanding of basic production agriculture principles


• Commercial or sales experience

Position Information