Grana Server - The Langham, Boston

Key Responsibilities:

• Greet guests in an efficient and friendly manner/explain specials/answer any questions/take orders


• Serve food and beverage per established procedures


• Upsell additional items (appetizers, desserts, beverages) to all guests


• Respond appropriately to guests requests; reporting complaints to manager


• Assist bussers as needed (setting/clearing tables)


• Provide maximum levels of guest service while maintaining Langham Hotel and Forbes standards


• Report duty as scheduled by manager according to operating hours with flexibility


• Attend all training sessions as determined by supervisor


• Complete assigned daily side work 


• Additional duties not mentioned above may also be requested by supervisor

Qualifications:

• Must have knowledge of wine, spirits, and food 


• Must have related previous experience in similar environment.


• ServSafe and TIPS certifications preferred. 


• Use oral communication to perform job and to communicate clearly when speaking with guests 


• Stand, reach, grasp, lift, and carry up to 30 pounds 


• Make minor decisions requiring limited judgment, e.g. task sequencing, and Make general decisions in the absence of specific directions, e.g. prioritizing workload.


• React well and remain in control when working with high volume under pressure.


• Ability to prioritize tasks in a busy restaurant environment while maintaining service standards 


• Must be available to work restaurants hours of operation


• Legally authorized to work in the United States.

Pay rate:

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  $19.50 per hour plus gratuity 

  
  

   

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/