Gresham Manufacturing Applications IT Leader / Service Delivery Manager

onsemi is seeking a self-driven and motivated Manufacturing Applications IT Leader / Service Delivery Manager to join our leadership team in Gresham, OR. As the Manufacturing Applications IT Leader / Service Delivery Manager, you will have the opportunity to oversee all manufacturing application software development, systems analysis, and associated ongoing operational/sustainability needs of the site by partnering with multiple IT teams to ensure IT service delivery. This includes the MES (Manufacturing Execution System), equipment automation, and the myriad of data involved throughout the business process. The systems and data that this team is responsible for is ultimately used by leadership, operations, engineering, quality, and logistics to improve and manage the site’s performance. This position requires an individual who enjoys problem-solving roles with good interpersonal and communication skills. The right candidate for this position will additionally thrive in a rapidly evolving, highly dynamic, and collaborative environment, and have a demonstrated passion for results through action.

onsemi (NASDAQ: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

• Responsibilities:
  
  
  
  • Lead, manage, and develop a team of software developers / systems analysts focusing on the MES (Manufacturing Execution System), equipment automation, related manufacturing applications, and all associated data
  
  
  • Coordinate with onsemi IT application and infrastructure teams to ensure system uptime and to deliver improvement projects for the Manufacturing Execution System, equipment automation, reporting, and all other manufacturing related software applications
  
  
  • Develop and deliver on a strategy that includes the provision of new solutions, the management/remediation of existing risks, and the continuous improvement of internal operations, all in the spirit of supporting the factory’s aggressive ramp/transformation
  
  
  • Oversee the creation and enhancement of new/existing software in response to defined business priorities
  
  
  • Build and maintain strong working relationships with IT peers, cross-functional team members, internal stakeholders, and external vendors
  
  
  • Communicate effectively across all levels of the organization
  
  
  • Manage and facilitate continuous improvement in Key Performance Indicators (KPI’s) for the site (system uptime, incident and request ticket cycle time, service level attainment, etc.)
  
  
  • Build stakeholder relationships: identifying needs and coordinating with IT and Operations team members as solutions are deployed
  
  
  • Function as a technical hands-on working member of the team when the situation requires
  
  
  • Evaluate existing transactions and reports for automation opportunities, translate opportunities into requirements
  
  
  • Research new tools, software, and equipment for plant specific needs to automate operations, transactions, and reporting in all departments
  
  
  • Facilitate and organize continuous improvement teams focused on software automation and error proofing projects
  
  
  • Lead project teams with technical and non-technical disciplines
  
  
  • Work with IT team members to document and organize procedures for resolving common application issues
  
  

• General:
  
  
  
  • BS/BBA/MS/MBA degree in Computer Science, Management Information Systems, and/or related IT field
  
  
  • 7+ years of experience in the semiconductor industry or manufacturing in general, and 5+ years of experience leading teams
  
  
  • Able to identify technology needs, formulate solutions, and utilize systematic methods/processes to further continuous improvement
  
  
  • Familiar with project management concepts and methodology
  
  
  • Ability to manage multiple concurrent tasks/projects along with the involvement of multiple types of resources (employees, vendors, contractors, interns, etc.)
  
  
  • Comfortable working in a dynamic, global environment
  
  
  • Skills in systems and solution analysis
  
  


• Technical:
  
  
  
  • Software development related project management experience
  
  
  • Hardware knowledge: servers, networks, shop floor automation, and flow control (Programmable logic controllers, barcode scanners, label printers, etc.)
  
  
  • Experience with structured problem solving methodologies such as 8D, Failure-Mode-Effects-Analysis, and/or fish-bone analysis
  
  
  • Working knowledge of cyber security risks in a manufacturing or office area environment (thumb drives/viruses, etc.)
  
  
  • Knowledge of semiconductor or electronic component manufacturing is a plus
  
  
  • Experience with shop floor data collection, reporting, and/or statistical process control is a plus
  
  
  • Knowledge of shop floor activities and process automation in addition to prior experience in Manufacturing Execution System (MES) use and support is a plus
  
  


• Interpersonal:
  
  
  
  • Self-motivated
  
  
  • Ability to work with a variety of disciplines, situations, and people
  
  
  • Ability to facilitate and communicate organizational and process changes
  
  
  • Positive attitude
  
  
  • Team player
  
  
  • Innate assertiveness, flexibility, initiative, organization, and attention to detail
  
  
  • Comfortable working in a global environment (working with people virtually in other US time zones, etc.
  
  


• Leadership:
  
  
  
  • This position is a site leadership position and will work with all levels of team members at the site as well as other corporate teams
  
  
  • Ability to plan and execute software and system projects
  
  
  • Ability to build relationships with stakeholder organizations and user groups
  
  


• Communication:
  
  
  
  • Effectively communicate technical and non-technical information to/from both non-technical and technical users
  
  
  • Good written and verbal communication