Grocery Manager - Assistant

The Grocery Manager - Assistant is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service.  They assume total store responsibility in Store Director, Assistant Store Director, Grocery Manager, and Service Operations Manager’s absence. They are responsible for assisting with the efficient, effective, safe, legal and profitable operations of the grocery, frozen, and dairy departments. They assist in the human relations for the grocery, frozen, and dairy departments and ensures execution of all company and department policies and procedures on a timely basis.

Key Responsibilities:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest


• Assists with maintaining proper stock levels in grocery, dairy and frozen departments


• Assists with interviewing, training, scheduling, performance and productivity of all grocery department team members (including frozen, dairy, grocery and night crew)


• Assists with completing and communicating performance evaluations in a timely manner within the department


• Ensures proper rotation procedures are being enforced


• Assists with managing all dairy/frozen and grocery merchandising


• Assists with ordering all seasonal merchandise and maintaining records of movement


• Assists with coordinating and maintaining all displays and quantity purchases


• Assists with grocery and dairy/frozen ad estimates and purchasing


• Coordinates with all grocery DSD partners on displays and buy-ins


• Assists with backroom organization, appearance, safety and stock level, including frozen and dairy vaults, as well as the outside area behind the store


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  Assists with controlling, safeguarding and monitoring all store assets, ensuring policies and procedures are implemented for control of assets



• Performs other duties as requested or required by upper management

Key Requirements:

• Must be 18 years of age or older


• High School Diploma or equivalent


• The Grocery Manager - Assistant is required to work an average of 40 hours per week.  This will involve multiple opening, closing and day shifts depending on the store needs 


• Minimum of one year store experience


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  Must maintain Certified Food Safety Manager certification



• Must be able to lift up to 50 lbs and stand for long periods of time (up to 6 hours)


• Must also be able to bend, lift, and perform all other physical aspects of the job


• Ability to function as a team member and get along with others


• Ability to accept supervisory coaching related to performance, work habits and attitude

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.