Guest Service Agent (Harrah's)

Company : Caesars Entertainment Corporation

Job Type : Full Time

Council Bluffs, United States

Job Description - Guest Service Agent (Harrah's)

Responsibilities

Checking guests in and out of the hotel.
Standing and maneuvering in confined area.
Greeting and conversing with customers in English.
Speaking clearly and communicating with guest in noisy environment.
Responding to visual and oral signals.
Using color monitors on computer screens.
Addressing concerns and questions.
Giving friendly, excellent service.
Processing cash transactions accurately.

Qualifications

Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
Previous computer and front desk experience preferred.
Excellent guest communication skills.
High school graduate or equivalent.
Basic computer knowledge.

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Guest Service Agent (Harrah's)

Job Description - Guest Service Agent (Harrah's)

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