Guest Service Associate Front Desk

***This is a part-time position, offering 12-18 hours per week. Weekend availability is required.***

We seek a special person committed to delighting our guests and—of course—having fun while being awesome! We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment that empowers every associate to be their best self.

WHAT WE'RE LOOKING FOR

• Part time positions available
• Ability to work flexible days and hours, including evenings and weekends.
• A positive, friendly, professional, and personable demeanor with strong communication skills.
• Ability to work independently with limited supervision.

PERKS & BENEFITS

• Health, Dental, and Vision for full-time associates
• Paid time off
• Paid training
• Growth opportunities
• Discounts on services and products
• Opportunities for bonuses through sales contests
• Referral bonuses

COMPENSATION

• Earn between $15 to $22 per hour
• Base Pay
• Wax Pass Commission
• Product Commission

THE DAY-TO-DAY

• Assisting guests in the check in and check out process
• Answering guest calls and text messages
• Managing reservations (booking, rescheduling, canceling, etc.) in person and over the phone
• Helping guests with any questions they may have and escalating to management when needed
• Educating guests on our wax passes, rewards, and promotions
• Completing downtime tasks to keep our center organized and clean
• Completing opening, shift change, and closing tasks

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work schedule

• Weekend availability

Supplemental pay

• Commission pay
• Bonus pay

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Referral program
• Employee discount
• Paid training