Guest Services Attendant (Horseshoe Bossier) On Call

The Guest Services Attendant greets guests, provides information, and manufactures a safe environment for Team Members and guests during concerts and promotional events. 

• Responsible for the safety and well-being of guests and fellow Team Members. 

• Assists with crowd control, traffic, and guest assistance during property events.

• Gives directions and provides escorts to customers in need. 

• Patrols Riverdome and Pavilion areas of property to identify safety hazards. 

• Enforces all company policies and procedures. 

• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. 

• Performs additional duties as assigned.

• High school diploma or equivalent.

• One year experience in a position with direct guest contact is required. 

• Must possess excellent customer and employee relations skills. 

• Must be able to work any day of the week and any shift. 

• Must be able to get along with co-workers and work as a team. 

• Must be able to read, write, speak and understand English.

ADDITIONAL REQUIREMENTS

• Must be able to respond calmly in crisis and stressful situations. 

• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as up and down stairs. 

• Responds to visual and aural cues. 

• Must present a well-groomed appearance.

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees. 

• Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. 

• Must be able to work independently.