Logo-of-Chicago-Whirly,-Inc.-hiring-for-jobs-in-US-on-GrabJobs

Guest Services/Cashier

salary Salary :

$16.6 - 16.6 hourly

Job Description - Guest Services/Cashier


WhirlyBall is currently seeking extraordinary Guest Services Representatives to join our team. This is a phenomenal role for you if you enjoy helping people and anticipating their needs and building events. To be a part of our team at WhirlyBall, it means that you are friendly, upbeat, and highly motivated. This is an office position involving operating a computer and phone (NO cold calling!).

What is WhirlyBall?

Picture a combination of lacrosse and bumper cars played by two teams of five alongside eight bowling lanes, a four-lane VIP bowling suite, hyper bowling, a laser tag area, private event space and our flagship restaurant, The Pivot Room. We pride ourselves on crafting a space where you can come get your game-face on or relax with some food and beverage. We are an equal opportunity employer. For additional information, please visit: www.whirlyball.com

What you will do:

  • Answer incoming phone calls and emails (NO cold calling!)
  • Handle Financial Transactions for guests at the front desk
  • Handle different systems for guest upon entry
  • Greet and escort guests to various areas of venue
  • Respond to voicemails and emails from time out of the office
  • Redirect phone calls to proper channels when applicable
  • Stay in constant communication with different departments within the venue 
  • Build events for guests based on their preferences, and upselling when appropriate to further meet and exceed guests’ needs and expectations
  • Communicate with guests and clients about their events, maintaining knowledge of the available WhirlyBall/Pivot Room activities, rules, menus, etc.
  • Follow WhirlyBall rules, policies, and conditions of employment, as outlined in the Employee Handbook
  • Other duties as assigned

Requirements

What we are looking for:

  • To be the first person to greet our guests when they arrive (aka our Director of First Impressions)
  • Individuals with a positive attitude and friendly demeanor
  • Ability to communicate clearly and professionally
  • Willingness to work with a team
  • Flexible schedules available
  • Comfortability multitasking and working with several programs
  • Someone that will create a raging fan, by bringing their A-game, each shift

The Perks:

  • A fun, unique venue in which to manage events
  • Competitive compensation and bonus program
  • Part-time and full-time positions available
  • Previous experience not required; in-depth training provided from the outset
  • Great opportunity for professional growth and administrative, guest-oriented experience

Salary Description

$16.60 per hour

Original job Guest Services/Cashier posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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About the Company

Chicago Whirly, Inc.

WhirlyBall is a Fun Social Event Idea. Book a party at Whirlyball and enjoy food, drink, fun and games. Online booking available. Restaurant menus, beer selection and exciting game options like lasertag and bowling makes fun times a no-brainer!

Read more about the company

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