Hardware Sales Associate- West Loop

Want to be a part of the most AUDACIOUS and radically EXCELLENT Hardware, Paint & Decorating Retailer in the Country? Join our amazing team where you are not only a part of growing company but also a family! The JC Licht family where everyone is equally important. We are currently hiring for our West Loop location.

Essential Duties and Responsibilities

• Assist all customers in a professional and timely manner upon them entering the retail store.
• Answer customer telephone calls promptly and in an appropriate manner per company guidelines.
• Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
• Assist store managers with outside sales calls when necessary.
• Determine a customer’s needs by asking questions and listening to the customer’s response.
• Suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
• Actively participate in all provided training programs offered by the retail store.
• Maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
• Actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
• Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
• Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
• Adhere to all company policies and procedures outlined in the retail employee handbook.
• Process all Sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
• Accurately complete all opening and closing procedures.

• A minimum of a high school diploma.
• Demonstrated skills in customer service and negotiating.
• Detail oriented and ability to manage your time efficiently and appropriately.
• Must have strong organizational skills and the ability to multi-task.
• The employee must be able to stand up to 8 hours and regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 75 pounds.