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Hazleton Guest Experience Director

icon building Company : Lcbc Church
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Hazleton Guest Experience Director

Required Skills:


  • Strong people and conflict resolution skills.

  • Strong oral and written communication skills.

  • Strong organizational and time management skills.

  • Strong computer skills with the ability to learn appropriate software skills.

  • Ability to maintain absolute confidentiality in handling of office and volunteer matters of a sensitive nature.

Primary Responsibilities:


  • Sets the pace for a world-class level of hospitality and customer service locally.

  • Build and develop strong volunteer teams: recruit, train, equip, empower and sustain regularly.

  • Create excellent, inviting and warm environments.

  • Vision cast constantly.

  • Assist with location specific responsibilities as designated by the Hazleton Campus Pastor.

  • Lead and give oversight to the following areas:

    • Attendee Onboarding Process

    • Guest Experience Volunteer Teams:

    • Greeters, Host teams, Parking, Communion, Programs, Cleaning teams, etc.

    • Office and Administration team

    • Special Events Teams

    • Cafe/Retail

    • Administrative duties as assigned.



Be a Good Steward of Time:



  • Hours per week include Weekend Gatherings.

  • Be a part of the local team and necessary meetings.

  • Attend Central Meetings, Guest Experience meetings, and others as scheduled.


Personal Qualifications


  • Can articulate an identifiable salvation experience and lives out a pattern of spiritual development and regular attendance and participation at LCBC.

  • Supports LCBC’s mission, priorities, philosophy of ministry, and doctrinal statement.

  • Supports LCBC’s core values: we run after the one; we pursue excellence; we prioritize relationships; we deploy people for impact; we are real and relatable. 

  • Displays a winning attitude and a spirit of cooperation; communicates truth with grace; prays about everything; and has a willingness to serve on a team.

  • Shows a desire to grow, develop, and mature, both spiritually and professionally.

  • Exhibits pride in the image of LCBC as it reflects on the image of Christ portrayed to attendees, staff, and guests.

  • Be an LCBC Partner or willing to become a Partner within 60 days of employment

Benefits We Offer:


  • Annual counseling benefit

  • Flexible schedules

  • Casual dress

  • Quarterly professional and spiritual development days

  • Intentional investment in personal and professional development

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