Job Title

Headcount Management Specialist / Capacity Planning Specialist

Job Description Summary

Job Description

The Capacity Planning Specialist (Headcount Management Specialist) is responsible for analyzing, governing, and optimizing workforce distribution across multiple sites within the CWS RME network. This role ensures each site aligns with contractual staffing obligations, headcount budgets, and position-level allowances.

The Specialist will review and approve staffing requisitions, oversee mobility requests, and partner with senior leaders to ensure staffing decisions support operational needs and client expectations. Success in this role requires strong analytical skills, exceptional organization, the ability to interpret complex data and contractual documents, and confidence in presenting insights to senior leadership.

What You’ll Do

• Monitor headcount distribution across multiple sites and ensure alignment with budgeted staffing levels and contractual requirements.
• Review and approve staffing requisitions to ensure compliance with position-level and site-specific staffing allowances.
• Oversee staffing mobility across the network, ensuring movements align with budget, capacity, and contractual guidelines.
• Analyze workforce trends, staffing needs, and capacity constraints using large and complex data sets.
• Build and maintain workforce and capacity models to support short- and long-term planning.
• Partner with site leaders, regional leaders, HR, and senior leadership on staffing strategies and headcount decisions.
• Interpret and apply contractual language related to staffing levels, role definitions, and capacity limits.
• Develop and deliver clear, concise reporting and recommendations to senior leadership based on data-driven insights.

What You’ll Bring

• Bachelor’s degree in Business, Operations, HR, Finance, or related field—or equivalent experience.
• 3+ years of experience in workforce planning, capacity management, operations analytics, or a related function.
• Advanced Excel skills (modeling, pivot tables, formulas) and strong PowerPoint capability.
• Demonstrated ability to analyze large data sets and translate findings into actionable recommendations.
• Ability to understand and interpret complex contractual documents.
• Strong organizational skills with the ability to manage multiple priorities across a multi-site environment.
• Excellent communication skills, including the ability to present insights to senior leadership.
• A strong business backbone with the confidence to push back on staffing decisions that do not align with strategy, contractual obligations, or budget parameters—while maintaining collaborative and productive relationships.

Preferred Qualifications

• Experience supporting multi-site operations or distributed workforces.
• Familiarity with Workday or similar HRIS systems.
• Familiarity with Microsoft Power BI.
• Knowledge of capacity planning, staffing models, or forecasting methodologies.

Why Join Us?

• Opportunity to influence workforce strategy across a large and dynamic network.
• Meaningful cross-functional partnerships with Operations, TA, HR, and executive leadership.
• A role that blends analytical rigor with real-world operational impact.
• A collaborative culture where data-driven decision-making is valued and supported

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 85,000.00 - $100,000.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.  Discrimination of any type will not be tolerated. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”