Health Information Management (HIM) Secretary

Essential Duties and Responsibilities:

• Maintains inventory and monitors issuing of office supplies.


• Maintains and processes sensitive/confidential patient records.


• Interacts with requestors to identify medical records needed for patient care, review, billing or release of information.


• Handles requests and inquiries for patient health information whether received via mail, fax, phone or in-person.


• Picks up mail daily and distributes as necessary.


• Assists with maintenance of deficiency list for facility as directed by supervisor.


• Complies and submits birth registrations as required by the State of Iowa.


• Scans documents and indexes appropriately.


• Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job-related hazards.


• Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.


• Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.


• Promotes effective working relations and works effectively as part of a department/unit team inter- and intra- departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives.

Non-Essential Duties and Responsibilities:

• Perform other duties as assigned

Professional Requirements:

• Complete annual education requirements.


• Maintain patient confidentiality at all times.


• Report to work on time and as scheduled.


• Wear identification while on duty.


• Maintain regulatory requirements, including all state, federal and local regulations.


• Represent the organization in a positive and professional manner at all times.


• Comply with all organizational policies.


• Conduct oneself as a professional in accordance with PRIDE values.


• Participate in performance improvement and continuous quality improvement activities.


• Attend regular staff meetings and in-services.

Job Requirements:

• Associates degree in secretarial science or equivalent education/experience preferred.


• Three to five years of progressively responsible secretarial experience in a medical record department or healthcare facility preferred.


• Good typing skills.


• Familiarity with medical terminology.


• Ability to work under pressure.


• Ability to work independently.


• Ability to work with confidential information.

Organizational/Core Competencies:

• Quality Service


• Team Work


• Communication


• Respect for Others


• Time and Priority Management