Health Information Specialist I

Health Information Specialist I Opportunity:

The Health Information Specialist I is responsible for supporting the accurate maintenance, protection, and accessibility of patient health information. This position performs foundational health information management (HIM) functions, including scanning and indexing documentation into the electronic health record (EHR), and providing customer service to patients, staff, providers, and external entities. This role ensures compliance with HIPAA, Joint Commission standards, and applicable state and federal regulations while supporting continuity of care, quality reporting, and organizational operations.

Compensation and Benefits:

• The starting pay ranges from $19.40-$21.13 per hour based on experience and education.


• This role is full-time and in person.


• PTO, paid holidays, health insurance, dental insurance, vision insurance, on-site bistro and cafeteria, pharmacy, newly updated facility, life insurance, accident insurance, pet insurance, hospital insurance, employee discounts.


• As a full-time employee of NCHC, you could be eligible for the Wisconsin Retirement System (WRS). The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. Participating staff contribute 7.2% and NCHC will match this at 100% each pay period!

What Qualifies You:

Required:

• High School Diploma or equivalent


• Minimum 1 year of experience in a healthcare or behavioral health setting


• Prior customer service or medical office experience

• Proficiency with Microsoft Office and electronic record systems

Preferred:

• Associate degree in Health Information Management or a closely related field


• Knowledge of medical terminology and clinical documentation


• Familiarity with HIPAA and privacy regulations


• RHIT certification

In evaluating candidates for this position, North Central Health Care may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position. 

What a Health Information Specialist does at NCHC:

• Scan, index, and upload patient documents into the EHR according to established standards


• Maintain the accuracy, confidentiality, and integrity of medical records


• Perform routine audits to identify missing or incomplete documentation


• Correct basic discrepancies or escalate issues as appropriate


• Conduct compliant medical record retention and destruction processes

• Ensure disclosures comply with HIPAA, Wisconsin statutes, and organizational policy


• Maintain appropriate documentation and tracking of disclosures

• Navigate the EHR system to retrieve, scan, and index patient records


• Monitor records for duplicate charts or indexing errors


• Report system or documentation issues to senior HIM staff or leadership

• Respond to inquiries from patients, staff, providers, and external agencies


• Provide courteous, professional, and timely service


• Communicate clearly regarding documentation requirements

• Maintain regular attendance and meet productivity and accuracy expectations


• Complete required organizational and departmental training


• Adapt to changing workflows in a high-volume environment


• Maintain confidentiality and professionalism at all times


• Complete required training and continuing education


• Perform other duties as assigned

About North Central Health Care:

Nestled in the heart of Central Wisconsin, North Central Health Care (NCHC) is a healthcare organization formed over fifty years ago as a partnership between three Central Wisconsin counties - Langlade, Lincoln, and Marathon. NCHC employs more than 600 professionals in diverse roles across a variety of care and work environments. We provide passionate and high-quality care for individuals and families within the fields of mental health treatment, addiction services, long term care, short term care, physical therapy, crisis stabilization and so much more. We have amazing employees who provide exceptional care and want to add to our team. You can visit our website at www.norcen.org/careers to learn more.

In compliance with the American with Disabilities Act, NCHC will provide reasonable accommodations to qualified individuals and encourages both prospective and current employees to discuss potential accommodations with the employer. North Central Health Care is an Equal Opportunity Employer.