Help Desk Merchant Services

Are you the person that family asks to fix the computer, smart TV, or reprogram the remote? Are you looking for a full time job that leaves your nights and weekends free? Do you pick up computer programs, new apps on your phone, and anything related to technology quickly? Are you a creative problem solver that learns new concepts fast?

If you have the proven experience, work ethic and a drive to succeed, we would like to hear from you.

Cornerstone Credit Services is looking for a Help Desk Technician in our merchant services office. Our high energy, fast-paced business environment requires a hard working, dependable person with outstanding customer service and communication skills and the ability to manage multiple projects daily, both in the office and at client locations.

Candidates must type 35wpm accurately, be organized and task/detail-oriented, and devoted to providing outstanding customer service. Credit Card terminal and processing experience helpful but not required. The electronic payments field is updating constantly so the right candidate must show the ability to grow in product and industry knowledge.

Must be able to assess merchants' needs, troubleshoot and fix technical issues, and suggest or promote alternative products or services. Must have excellent follow through on assigned tasks and projects. Must be able to demonstrate excellent record of attendance and punctuality.

Core work schedule is full time, Monday - Friday, 40 hrs/week, Monday – Friday 8am to 5pm in our Anchorage office. We offer extensive training, a positive team-environment, and great benefits. This position is not remote.

Must have high school diploma or GED and be 18 years of age or older; must have reliable transportation, valid driver’s license and current auto insurance.

Pay: $19.00 to start

Benefits:

• 401(k) with employer matching


• Health, Rx, Dental, Vision insurance


• Employee assistance program


• Paid time off


• Employee Stock Ownership Plan