High-End Experience Assistant

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Job Mission

Reporting to the High-End Experience Senior Manager, the High-End Experience assistant provides critical support in the planning and execution of bespoke and elevated experiences for Cartier’s high jewelry clients.  This role contributes to the seamless coordination of brand and lifestyle events by ensuring operational excellence, attention to detail and strong collaboration across departments.  The Assistant plays a key role in maintaining Cartier’s standards of luxury and client service.

You must demonstrate strong organizational skills, a proactive mindset and the ability to manage multiple priorities in a fast paced, client-centric environment.

Key Responsibilities

• Assist in the preparation and execution of custom VIP client treatments including but not limited to invitation and gifting ideation and mailings, vendor and agency research, transportation logistics, client accommodations and more.  
• Maintain and monitor budgets for client treatments- including processing invoices, new vendor set-up, monthly reclasses, purchase orders & accruals.
• Help maintain strong communication and collaboration with HQ, High Jewelry, boutiques, sales associates and the client engagement team by supporting the organization of meetings, sharing of materials and best-practice documentation.
• Support content gathering and logistics for local city guides and retainer VIP hospitality initiatives.
• Support the pre-planning and on-site logistics of High-End Experiences based on curated client lists, including event logistics, boutique appointments and milestone celebrations. Travel to provide on-site event support, as needed.
• Uphold a client-first mindset and contribute to a culture of excellence, helping elevate the Cartier experience through detail-oriented, high-touch service.

Requirements
 

• Bachelor’s Degree
• 1-2 years of work experience needed in Project Management, Events or Public Relations (includes internships).
• Excellent communication and interpersonal skills with a proven ability to communicate effectively both orally and written.
• Excellent organizational, planning and time management skills. The ability to handle multiple projects simultaneously and is comfortable and successful in a fast-paced environment.
• Creative problem solver, detail oriented and a self-starter.
• Ability to work effectively with all company levels from senior management to outside partners and support staff.
• Must be a team player, enthusiastic, positive, professional and polished.
• Ability and willingness to work extended hours and travel if required.
• High proficiency in Microsoft Office, Excel, & PowerPoint.

Hourly Rate: $28-$32

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