Job Summary:
Assists the manager in the planning and organization of medical record services. Supervises and supports record completion, archiving, indexing, filing, retrieval, quality analysis, and chart analysis functions in the Health Information Department ensuring workflow efficiency and quality. Assists the manager in establishing and monitoring performance improvement activities for the department as well as training and implementation of policies and procedures. Serves as subject matter expert on all scan functions. Provides coverage for team members during absences, staff shortages, and periods of increased workload. Assists in onboarding new team members. Trains, mentors, and provides ongoing support to the scan and analysis team. Creates, updates, and revises scanning forms as needed. Actively participates in Employee Engagement initiatives based on work culture scores and action plans. Performs other work-related duties as assigned.
Education:
Required:
-Associate degree in Health Information Management from an accredited college or university required. Baccalaureate preferred.
De-escalation training, if applicable.
Preferred\:
-Baccalaureate degree.
Experience:
Required\:
-Knowledge of ICD-10-CM, ICD-10-PCS and CPT coding.
-Strong communication, PC, and analytical skills required.
-Current knowledge of state and federal laws regarding medical record confidentiality and privacy.
-Current knowledge of NIAHO (National Integrated Accreditation for Healthcare Organizations) accreditation requirements and CMS Conditions of Participation.
Knowledge of computer systems used within the department, including the 3M Encoder, copier, scanners, fax, and other types of office equipment.
Preferred\:
-At least 2 years of supervisory experience in an acute care setting or a critical access setting preferred.
Position Requirement(s)\: License/Certification/Registration
Required:
Preferred\:
-RHIT/RHIA
Department Position Summary:
Responsible for assisting the HIM Manager in a supervisory role for the following areas including, but not limited to:
1) TJC (The Joint Commission) initiatives and activities
2) Prep, scan, and indexing
3) Discharge Summary Service
4) Chart analysis
5) MPI (Master Patient Index)
6) Managing Missing Orders Queues
7) Certain EHR System Functions i.e. Document Capture System Workstation (DCS), etc.
8) Record QA processes
This manager must demonstrate to the team her expertise and understanding of skills necessary to accomplish service. As a member of the management team, the individual is to be flexible, motivated and skilled at motivating his/her team.
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