Hiring for Supervisor, Patient Accounts in White Plains, NY

Key Responsibilities

• Supervise daily patient accounts and revenue cycle activities
  


• Oversee backend billing, claims, reimbursement, and account resolution
  


• Monitor accounts receivable and ensure timely payment and follow-up
  


• Review billing and reimbursement issues and resolve complex account discrepancies
  


• Support insurance verification, claims processing, denials, and payment posting
  


• Monitor team performance, productivity, and workflow
  


• Train, coach, and support patient accounts staff
  


• Ensure compliance with billing policies, procedures, and applicable regulations
  


• Analyze account trends and identify opportunities for process improvement
  


• Collaborate with internal departments and insurance representatives to resolve issues
  


• Prepare reports and communicate departmental performance to management
  

Qualifications

• Minimum 3 years of patient accounts/revenue cycle experience
  


• Strong backend patient accounts experience required
  


• Hospital billing and insurance reimbursement experience required
  


• High School Diploma or GED required
  


• Strong knowledge of healthcare revenue cycle processes
  


• Excellent communication, organizational, analytical, and problem-solving skills
  


• Previous supervisory or leadership experience preferred
  


• HBI (Healthcare Business Insights) certification required and must be completed before start date
  

Additional Information

• Questionnaire must be completed and submitted with the cover sheet
  


• Hybrid work arrangement available after 6 months