Home Healthcare Scheduler

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  Build and maintain consistent client schedules.
  
  


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  Communicate clearly with caregivers and clients about changes.
  
  


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  Fill open shifts quickly and efficiently.
  
  


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  Manage call-offs (including last-minute) and secure coverage.
  
  


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  Scheduler responsible for working shifts if no coverage is found.
  
  

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  Start your day by identifying gaps and fixing coverage issues.
  
  


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  Resolve scheduling conflicts and prevent overlaps.
  
  


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  Keep everything accurate and up-to-date by end of day.
  
  

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  Track attendance issues like tardiness, missed shifts, and no-shows.
  
  


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  Document and report on the items above weekly.
  
  


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  Ensure all visits are verified and compliant for payroll processing.
  
  


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  Address scheduling or staffing issues on the spot and follow up as needed.
  
  

• Submit weekly KPI reports to Office Operations Manager (open visits, call-offs, overtime, etc.) and discuss metrics with the team.

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  2 years or more of experience in scheduling, or home healthcare staffing. MUST have a background in the Healthcare field.   
  
  


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  Strong multitasking and decision-making skills.
  
  


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  Ability to stay calm, professional and organized under pressure.
  
  


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  Tech savvy, comfortable using Microsoft word, excel, Teams, Ect. (previous experience using scheduling systems like Axis Care is a plus).
  
  


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  Valid driver’s license. 
  
  

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  Fast-paced and constantly changing.
  
  


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  A mix of desk work and time in the field.
  
  


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  Requires urgency, follow-through, and crucial attention to detail.
  
  


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  Critical to keeping both clients and caregivers supported.
  
  

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  Full-Time (37-40 hours a week), Monday through Friday. 
  
  

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