Honda Service Advisor

Location: Port Charlotte, FL (On Site) | Type: Full Time | Pay: $70,000 - $150,000+

Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

Core Responsibilities 

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  Greet customers and conduct vehicle inspections to identify service needs

  
  


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  Explain recommended services, costs, and timelines clearly

  
  


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  Coordinate service appointments and manage schedules for timely completion

  
  


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  Communicate with customers throughout the service process

  
  


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  Work with technicians to ensure smooth workflow and resolve customer concerns

  
  


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  Recommend additional services to enhance customer satisfaction

  
  

Basic Requirements 

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  Previous automotive service or customer service experience (dealership preferred)

  
  


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  Strong communication and problem-solving skills

  
  


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  Knowledge of automotive systems and maintenance

  
  


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  Ability to multitask in a fast-paced environment

  
  


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  Customer-focused mindset

  
  

Benefits & Employee Perks

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  Medical, Dental, Vision, and Complimentary Life Insurance

  
  


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  401k Matching and FSA

  
  


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  Tuition Reimbursement

  
  


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  Paid Time Off (accrues)

  
  


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  Supplemental Insurance (Hospital, Accident, Critical Illness)

  
  


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  Discounts on Vehicles, Services, and Parts

  
  

Tips for a Successful Application & Interview Process: 

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  Bring Your Best Resume – Upload your most recent version so we can see all you've accomplished

  
  


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  Transitioning from Another Industry? – A cover letter helps! Use it to highlight transferable skills that make you a great fit

  
  


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  Dress to Impress – First impressions count. Dress professionally and bring your authentic self

  
  


• Rescheduling or Canceling Interviews – Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key