Hospice Scheduler - Full Time

About Us: 

At Luminos Hospice, our mission is to facilitate the best end of life experience through the happiest employees. As a locally owned and operated, employee-driven, and innovative company, we reflect a genuine commitment to our community. We live here, work here, and love here. 

Culture: 

Our Core Culture at Luminos Hospice prioritizes supporting, nurturing, and committing to our employees' welfare. We cultivate an environment that mirrors our steadfast dedication to providing exceptional end-of-life care, resonating through our team's growth and support. 

Our EPIC Values: 

• Empowerment: We equip our people and trust in their expertise. 
• Positivity: We continually celebrate progress and wins. 
• Integrity: Our actions reflect our values, every time. 
• Community: Community is at the heart of our work, within our team and beyond. 

Job Title: Hospice Scheduler  

Job Type: Full-time 

Benefits: 

• Medical, Dental, Vision, Accident, Critical Illness, Pet plans available 
• Disability plans available 
• Employer paid Life Insurance 
• HSA and FSA plans 
• Mileage reimbursement 
• 160 hours of PTO annually plus 9 paid Holidays 

Responsibilities: 

Scheduling Coordination

• Develop and maintain daily and weekly schedules for hospice staff, including nurses, social workers, and volunteers. 
• Coordinate shifts and on-call assignments to ensure coverage based on patient needs.

• Serve as the primary point of contact for hospice staff regarding scheduling inquiries and updates. 
• Communicate effectively with patients, families, and healthcare providers about scheduled visits and any changes. 

• Maintain accurate and up-to-date records in the scheduling database. 
• Ensure compliance with regulatory guidelines related to scheduling and patient care. 

• Address scheduling conflicts proactively and implement solutions to ensure uninterrupted patient care. 
• Respond to urgent scheduling requests and adjust schedules as necessary. 

• Prepare and present scheduling reports to management, highlighting trends and areas for improvement. 
• Assist in tracking staff attendance and performance related to scheduling. 

Experience/Education: 

Previous experience in a healthcare setting, preferably in hospice or home health care. 

High school diploma or equivalent required; LVN/LPN strongly preferred. 

Skills: 

Excellent organizational and time-management skills. 

Strong communication and interpersonal skills. 

Proficiency in scheduling software and electronic health records (EHR) systems. 

Ability to work independently and as part of a team. 

Compassionate and empathetic demeanor towards patients and families. 

Transportation: 

Reliable transportation and valid auto liability insurance.