Host

Description

Job Details

Aqimero Ritz-Carlton is looking for Hosts to join our team of restaurant professionals! 

Position Summary:

Welcome guests in a warm and friendly manner.  Greet and seats guest.  Present menus in a kindly, professional and quick manner.

Essential Job Functions and Responsibilities:

• Greets and seats guests
• Presents menus to guests
• Informs guests about special menu items
• Enhance the customer experience by treating guests in a friendly and professional manner
• Takes names on a waiting list
• Assign tables
• Run the floor plan board
• Takes guest information and quotes wait to guests accurately when tables are not immediately available.
• Keep an organized host area, clean and well stocked
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests in and as they leave the restaurant to ensure positive dining experience.
• If applicable, take fill and process to go orders
• Maintain restrooms throughout shift.
• Maintain entrance area clean and free of debris to include mopping
• Other duties as directed.

Required Skills 

• Excellent communication skills (verbally interacts with management, servers, team members and guests.)
• Must be able to read, write and determine wait time based on RSH procedures.
• Must visually scan restaurant for clean, unoccupied tables and check/clean bathrooms
• Organizational skills.Multi-task oriented.
• Knowledge of workplace safety procedures
• 1 year of experience in a similar position

Essential Physical Abilities:

• Ability to work standing up during entire shift
• Endure schedules of 35 to 40 hours per week
• Ability to bend, reach
• Reaches, bends and stoop frequently
• Carry up to 25 pounds. 
• Carry 30 to 50 feet highchairs, up to 10 per shift
• Ability to verbally communicate with guests and phone callers
• Bilingual is a plus.
• Frequent washing of hands

What We Offer

Health, dental and vision insurance options after 60 days of employment, a variety of supplemental insurance options like life, disability, etc. Paid Sick Leave, Paid birthday and parental leave. Discounted dining. 

Compensation Details

Compensation: Hourly ($16.00 - $19.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Customer Service

Excellent Communication Skills

POS Systems

Multi Task Oriented

Organizational Skills

Service Procedures

multi tasking

Ability to Determine Wait Time Based on Procedures

Requirements

Scheduled hours will include weekends and holidays