Job Description - Host - Fine Dining

WHAT'S IN IT FOR YOU 




  • Competitive salary at $17.13/hr. with discretionary performance bonuses 2x a year!



  • Company-paid gaming licenses (Class B & Class A).

  • Variety of additional voluntary benefits and retirement plans.


  WHAT YOU’LL DO



  •  Exemplifies MCR’s values and sets a great example by always demonstrating excellent guest service and professionalism.

  • Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.

  • Provide an exceptional first impression by demonstrating professionalism and a friendly demeanor

  • Efficiently handle incoming reservations, confirm them, and allocate appropriate tables to ensure a smooth seating process.

  • Escort guests to their tables and present menus. Ensure tables are properly set up with clean tableware and appropriate settings.

  • Communicate with the waitstaff to ensure a balanced and organized seating plan. Ensure that the restaurant's occupancy is optimized.

  • Maintain a waitlist and accurately estimate wait times for guests. Keep guests informed about their table availability.

  • Maintain accurate reservation records and seating charts. Ensure that the restaurant's reservation system is up to date.

  • Keep the restaurant's entryway and lobby area clean and well-organized. Ensure the comfort and convenience of waiting guests.

  • Promote special offers, wine selections, and other promotions to guests during the seating process.

  • Provide information about the menu, daily specials, and answer any questions guests may have. Assist guests with special requests or accommodation, such as dietary restrictions.

  • Handle guest complaints or issues professionally and resolve them to the best of your ability.

  • Perform other duties as assigned.


WHAT YOU’LL BRING



  • Ability to obtain a Class III B gaming license.

  • 1 (one) year of previous experience in a similar role, particularly in fine dining or upscale restaurants, is strongly preferred.

  • Excellent communication and interpersonal skills.

  • Strong organizational and time management skills.

  • Flexibility to work evenings, weekends, and holidays as needed.

  • Must have or be able to obtain WA State Health Card/Food Handlers Permit (required).

  • Must have or be able to obtain a Class 12 Alcohol Permit (required).



     

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