Host/Hostess

Summary of Position:

The Host/Hostess primary objective is to provide our guests with an exceptional and memorable dining experience that exceeds their expectations!

Compensation: 

The host role is a non-exempt position. Starting pay is $16.00 per hour plus tip pool.

Duties & Responsibilities:

• Maintains a Team and Guest focus while performing duties. Demonstrates Respect and Loyalty to the entire team every shift. Understands his/her role as a team player with both Kitchen and Front of the House Team Members, working together to achieve common goals.
• Is Happy to Serve!
• Understands his/her role in achieving Our Mission Statement.
• Follows all safety guidelines and procedures.
• Greets and seats guests, presents menus, informs them of special changes to menu.
• Takes guest information and quote wait times accurately when tables are not immediately available.
• Observes tables and keeps track of clean, dirty and occupied tables running the floor plan board.
• Fills to-go orders, if applicable supporting Take-Out area.
• Answers phones and questions concerning the menu and the restaurant.
• Cleans, organizes and stocks menus at host area.
• Performs other related duties as assigned by the management team.
• Demonstrates personal ethics, values and a sense of commitment in the work environment.

Qualifications:

• Must be an individual of high integrity, demonstrate a positive attitude, have a high level of enthusiasm, and have an innate ability to interact with people.
• Must possess a positive attitude and work well with others. A Happiness to Serve is essential!
• Must be able to work unsupervised.
• Must be at least 16 years of age.
• Must be able to communicate clearly.
• Must be able to read English.
• Must be able to reach, bend, stoop and frequently lift up to 35 pounds. Any lifting over 35 pounds requires team lifting.
• Must be able to work in a standing position for long periods of time (up to 10 hours on occasion.)
• Must be able to work in a fast-paced environment.
• Must be able to hear with 100% accuracy with correction.
• Must be able to see 20/20 with correction.
• Must have or obtain California Food Handler certification before commencing work. Certification must be maintained throughout employment.

Uniform Requirements:

• Clean non-slip shoes
• Socks must be worn
• Clean black non-denim pants
• Clean company-supplied shirt and apron
• Daily bathing and use of deodorant