Job Description - Hotel Front Desk Agent

Now Hiring: Full-Time Guest Service Agent at the Holiday Inn Express, East Peoria!


Seeking dependable, friendly individuals with strong customer service skills to join our team.




  • Full-time positions available

  • 1st and 2nd shift openings

  • Friendly and dependable applicants encouraged to apply



Who We Are:


Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across three fantastic brands and our growth keeps climbing.


Essential Duties and Responsibilities:



  • Provides high-quality customer service.

  • Handles guest reservations.

  • Answers and transfers phone calls.

  • Handles guest check-ins and outs along with questions, complaints, etc.

  • Other duties as required with the department.


Qualifications and Requirements:



  • Previous hotel or relevant customer service experience

  • Proficient in Microsoft Excel, Word, and Outlook

  • Ability to work weekends



EOE/AA/Disabled Veteran. Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.

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