Hotel Front Desk Guest Service Agent - Second Shift

Residence Inn by Marriott in East Peoria, is currently adding both a full time and part time

Front Desk Guest Service Agent to our team!

We are looking for individuals who are able to work, 2nd shift: 2pm-10pm , 3pm-11pm, and 4pm-12am.

Who We Are:

Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Essential Duties and Responsibilities:

• Provides high-quality customer service.


• Handles guest reservations.


• Answers and transfers phone calls.


• Handles guest check-ins and outs along with questions, complaints, etc.


• Other duties as required with the department.

Qualifications and Requirements:

• Previous hotel or relevant customer service experience.


• Proficient in Microsoft Excel, Word, and Outlook.


• Ability to work a flexible schedule including weekends.

Hotel Address: 201 Eastlight Court, East Peoria, Illinois 61611

EOE/AA/Disabled Veteran

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.