Hotel Houseperson

It is the primary responsibility of the Houseperson to assist the Guestroom Attendants.

Position Status: Full-Time
Location: Gold Strike Casino

PRIMARY RESPONSIBILITIES:

• Ensure that assigned areas are kept clean and neat.

• Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned areas.

• Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms.

• Empty all trash and linen from the Guest Room Attendants’ carts as needed.

• Maintain inventory levels, deliver supplies to assigned lockers, and stock them.

• Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures.

• Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, and marks on the wallpaper, stairwells, and lockers.

• Perform all other job-related duties as requested.

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• One (1) year experience in related field.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of all cleaning procedures, equipment, and supplies, and able to follow directions effectively.
• Able to effectively communicate in English, in both written and verbal forms.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Effective listening abilities with strong judgment skills.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Maintain a professional, neat, and well-groomed appearance adhering to company standards.