HOUIW Registered Nurse (RN) Case Manager

$31.60- $41.46 per hour *compensation determined based on experience

Full-time (40 hours per week)

10 Paid Holidays off per Year

PTO - 4 Weeks Accrued per Year

401K Match up to 4%

Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.)

Position Summary

The HOIUW Diabetes Registered Nurse Case Manager provides education, support, clinical care, and care management for diabetic patients, in accordance with the Heartland Health Services’ (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards.  

Essential Functions

• Collaborates with clinic personnel to identify program participants. 
• Conducts patient assessments and coordinates care and communication among multiple clinicians.
• Supports patients with establishing care plans, self-management goals, and community resource linkages.
• Provides and documents clinical care and assessments as prescribed by the program requirements by using registry and electronic health record systems.
• Ensures proper care in the use and maintenance of equipment and supplies; practices safety, environmental, and/or infection control methods.
• Achieves and documents clinical program outcomes for completion of reports to program funder. 
• Completes all clinic and program documentation accurately and in a timely manner.
• Accepts responsibility for professional growth and development and maintains field and job-related competencies in nursing care management.
• Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. 
• Supports and is involved in HHS’s continuous quality improvement efforts designed to improve patient outcomes.  
• Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. 
• Maintains and assures confidentiality of patient information in accordance with HHS’s policies.  
• Reports building/equipment problems through the appropriate channels. 
• Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. 
• Attends all staff meetings, department meetings, and any other meetings as required.   

• Current license as a Registered Nurse required.
• 3-5 years’ experience in community health setting, public health, chronic disease management and/or community nursing preferred.
• Experience in care coordination and diabetes management/education.
• Ability to work independently and manage a large and fluctuating workload.
• Ability to work effectively with medically complex patients.
• Ability to work effectively as a team, interfacing with patients, primary care providers, support staff, and community agencies.
• Strong organizational and time management skills.
• Strong verbal and written communication skills.
• Computer proficiency with electronic health record system required.
• Licensure/Certifications – Basic Life Support; not required to start but must obtain within the first 90 days of hire.