Hourly Manager

Job Purpose

Are you a motivated leader who enjoys developing teams and delivering excellent guest experiences? As an Hourly Assistant General Manager, you will play a key role in supporting the overall operation of the restaurant while helping drive sales, maintain high operational standards, and ensure a positive team environment. In this position, you will assist the Senior/General Manager in leading daily operations, developing team members, and ensuring the restaurant operates efficiently, profitably, and in compliance with company policies.

Key Responsibilities & Job Functions

Support Restaurant Operations

• Assist in overseeing daily restaurant operations to ensure high standards of quality, service, and cleanliness are consistently maintained.
• Help ensure guests receive fast, friendly service and high-quality food products.
• Step into leadership responsibilities when the Senior/General Manager is not present to ensure smooth restaurant operations.

Recruit, Hire, and Develop Team Members

• Assist in interviewing and hiring qualified staff who meet company standards and align with the restaurant’s culture and values.
• Ensure hiring practices comply with company policies as well as state and federal employment regulations.
• Train, mentor, and develop crew members under the guidance of the Senior/General Manager to build a strong and capable team.
• Provide coaching, feedback, and performance guidance to support employee development and accountability.

Scheduling and Labor Management

• Help create and manage staff schedules to ensure proper coverage during all business hours.
• Monitor labor usage and staffing levels to meet company labor cost targets while maintaining efficient operations.
• Adjust staffing levels during shifts to accommodate guest flow and service demands.

Promote Teamwork and Positive Workplace Culture

• Foster a cooperative, respectful, and supportive work environment among management and crew members.
• Maintain strong communication with the management team and staff to ensure operational goals are met.
• Assist team members with operational duties during busy periods to support overall restaurant performance.

Lead Team Communication and Training

• Participate in or conduct crew and management team meetings to discuss operational procedures, promotions, safety, security, and training updates.
• Reinforce company policies, performance expectations, and service standards through clear communication.

Inventory and Cost Control

• Maintain an adequate supply of food products, packaging, and operational supplies needed to run the restaurant efficiently.
• Monitor inventory levels and control product usage to meet company Food Cost Variance standards.
• Support inventory management practices that reduce waste and maintain profitability.

Maintain Restaurant Facilities and Equipment

• Ensure the restaurant building, equipment, and work areas are maintained using proper operating, cleaning, and preventive maintenance procedures.
• Identify maintenance issues and work with management to resolve them quickly to avoid operational disruptions.

Cash Management and Financial Responsibility

• Assist with managing all cash handling procedures including registers, deposits, and safe counts.
• Ensure strict adherence to company cash control policies and procedures to protect company assets.

Maintain Professionalism and Compliance

• Ensure personal appearance meets company standards and reflects professionalism at all times.
• Follow and enforce all HR policies, sanitation standards, safety guidelines, and security procedures.
• Maintain compliance with company policies and all local, state, and federal regulations.

What Makes This Role Great

• Gain valuable leadership and restaurant management experience
• Help build and develop a strong team
• Play a key role in driving restaurant success and profitability
• Be part of a fast-paced, supportive work environment with opportunities for career growth
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