House Attendant

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

The Caption by Hyatt Nashville Downtown is looking for a House Attendant to join the team!

JOB SUMMARY

The House Attendant/Houseman offers essential support to the Room Attendants while directly interacting with guests throughout each shift.

JOB DUTIES

• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from the sidewalk and watering potted plants. 
• Warmly interact with all guests, including in public areas and while completing guest requests.  
• Report and log any lost and found items immediately when found according to hotel procedures.  
• Effectively work with team members to accomplish assigned tasks each day.
• Return all equipment and keys at the end of the shift. 
• Work safely to prevent injury to yourself, other staff members, or our valued guests.
• Maintain organization and cleanliness of housekeeping closets, guest areas, and hotel facilities. 
• Assist with laundry operations, including loading and unloading linen, folding, and storage. 
• Stock all housekeeping closets with linen and housekeeping supplies. 
• Watch for safety hazards and report them immediately to the manager.
• Maintain control of keys issued to perform assigned duties.
• Teamwork: effectively communicate and work with associates to complete daily tasks.
• Perform other duties as directed, developed, or assigned. 

MINIMUM REQUIREMENTS

• Self-motivated and able to complete tasks and duties without constant supervision.  
• Possess a desire to provide service to others and offer an exceptional, personalized experience for our guests. 
• Able to give and receive information clearly and professionally. 
• Maintain a sharp eye for detail while still able to multi-task. 
• Enjoy working as part of a team while embracing personal responsibility.        
• Lift up to 50 lbs., push or pull up to 100 lbs. 
• The houseman will spend 90% of the shift on his or her feet.  
• Must be able to communicate verbally in English in a professional, courteous manner.  

Shift:

• AM shift - flexibility required
• Full-time schedule

Weekly day range: Weekend availability

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

All positions require service-minded team players with personable, enthusiastic, and outgoing personalities. We offer many benefits for full-time employees, including medical, dental, life insurance, 401K, paid time off, discounted hotel stays, and more. Pre-employment background screening is required as a condition of employment. EOE/M/F/Vet/Disabled

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.