Housekeeping House Attendant

Essential Job Functions:

• Perform a variety of cleaning activities that include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms daily. 


• Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.


• Provide necessary linen and amenities to guests in accordance with the guest room legend.


• Leave rooms in uniform arrangement as determined by housekeeping management and make sure the door is closed and the room is locked.


• Ensure special requests are noted and fulfilled


• Meet, unload and check in laundry daily


• Move laundry to designated areas and disperse as needed 


• Report any damage, hazards, repairs, and strangers in assigned areas.


• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. 


• Responsible for cleanliness of public restrooms on various floors. 


• Constant cleaning of very active public space including the main lobby, restaurant areas, elevator banks and front driveway


• Clean all corridors and service areas. 


• Clean and sanitize the fitness room


• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and nametag when working.


• Informs management of all suspicious activity during the course of your shift.


• Responsible for knowing hotel emergency procedures


• Consistently offers professional, engaging and friendly service


• Comply with quality assurance expectations, standards and hotel rating guidelines.


• Other duties as assigned


• As needed deliver guest newspapers, messages, packages, amenities or other items requested by guests or team members


• Maintain presence during peak traffic periods


• Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance

Qualifications (Knowledge, Skills, and Abilities):

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.


• Previous cleaning experience preferred                                          


• Exceptional communication skills and enjoy caring for others and working in a fast-paced environment.


• Positive friendly and upbeat with the ability to deliver service authentically and looking to make a career in hospitality


• Ability to work in a fast-paced environment


• Ability to perform job functions with attention to detail speed and accuracy


• Must be able to traverse from area to area within the operating areas to respond to and assist Team Members.


• Must be able to lift up to 50lbs. continually throughout a shift.


• Must be able to maneuver a fully loaded cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.


• Must be able to push, pull and move levers, equipment and furniture throughout a shift.

• Ability to follow instructions directions and meet deadlines including the thorough cleaning of the minimum number of rooms assigned


• Must be able to successfully fulfill the pre-employment process.


• Must be able to work flexible shifts and days, including weekends, holidays and special events/promotions