Reporting to the Site Manager, the Housekeeping Manager is responsible for janitorial management, ensuring the delivery of quality janitorial services. This role will provide leadership and direction to their team.
Essential Duties & Responsibilities:
Support in the implementation of short and long-term projects for client project
Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity
Compliance with all company’s safety policies/procedures in compliance with OSHA
Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards
Monitor facility costs and expenses, including tracking material, labor and controllable utility costs and working with subordinates to manage and eliminate waste
Responsible for coordinating staffing to meet schedules and customer requirements
Manages budgets in accordance with scope of work
Inspect buildings’ physical plant routinely to ensure that housekeeping services are at the highest level of quality standards
Utilize data to develop trends and insights that will drive continuous improvement in the site performance
Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts
Facilitates customer review and planning meetings
Responds to customer concerns and inquiries
Responsible for staff training and development, performance reviews, and disciplinary measures
Manage site to achieve KPI and performance indicators
Implements environmentally preferred practices at all locations
Performs all other related duties as assigned
Qualifications & Prior Experience:
Minimum 5 years of direct supervision of janitorial operations required
Demonstrated experience in managing operations in a fast-paced work environment
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