Housekeeping Supervisor

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Pledge for Success: 

We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:  

Responsible for overseeing the daily activities of the housekeeping staff.

Primary Duties and Responsibilities:

• Promotes superior guest service.
• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Responsible for overseeing the overall cleanliness of the hotel, back of the house storage areas and hotel public areas (lobby, pool).
• Responsible for inspecting each guest room on assigned floors for guest arrival.
• Ensures hotel rooms and bathroom inventory is up to departmental standards.
• Inspects and grades clean guest rooms, back storage rooms and hotel public areas.
• Maintains par level of inventory in the storage areas on a daily basis.
• Determines and advises on repairs or replacements as necessary in assigned areas.
• Updates room status through the property management systems, by phone, radio, and computer.
• Follows established chemical and key control procedures.
• Instructs Housekeepers on the proper use of cleaning chemicals and equipment.
• Assists with coaching and counseling the housekeeping staff, as needed.
• Maintains records on pending and completed projects throughout the year.
• Assists with recycling efforts.
• Performs other duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.
• Two (2) years of housekeeping or EVS experience in a hotel or other hospitality environment.
• Must have knowledge of cleaning equipment, supplies, and chemicals.
• Good written and oral communication skills.
• Must be able to work various shifts, weekends, holidays, and flexible hours.
• Must complete full training on chemical usage, MSDS, OSHA regulations, Hazardous Communication, Blood borne pathogens and all other safety regulatory procedures.
• Must be able to stand for long periods of time and have the ability to lift up to 40 lbs.
• Capable of learning and utilizing knowledge of hotel operations systems.
• Proficient with Word, Excel, Word and the rapid response and property management systems.
• Must be willing to work in a smoking environment.
• Must be willing to adhere to company health and safety measures,

Preferred Qualifications:

• Housekeeping experience in a 3-4 Diamond hotel preferred.
• Supervisory experience in a hotel or other hospitality environment preferred.

Work Shift:

Starting at:

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