Housekeeping Supervisor

The hotel housekeeping supervisor is responsible for overseeing and training housekeeping staff, ensuring that hotel 

rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. 

Key responsibilities include:

• Supervising and training housekeeping staff to maintain high standards of work and guest satisfaction.


• Managing housekeeping supplies and equipment, ensuring all necessary materials are available and properly stored.


• Coordinating special projects such as deep cleaning, vermin control, and room inventories.


• Conducting training sessions for housekeeping colleagues as required.


• Performing room inspections to ensure compliance with 5-star resort standards.


• Maintaining accurate records on staff performance, guest satisfaction levels, and other hotel standards.


• Ensuring compliance with local regulations concerning health, safety, or other compliance requirements.


• Attending all property trainings and meetings as required.

Required Skills

• Supervisory and team management


• Attention to detail and organizational skills


• Time management and scheduling abilities


• Clear communication and interpersonal skills


• Knowledge of cleaning procedures, sanitation standards, and safety protocols


• Problem-solving and adaptability 

Qualifications

• High school diploma or GED is required. 


• Experience as a housekeeper with supervisory experience preferred.